Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
Personal Information
- Name and email address
- Shipping and billing addresses
- Phone number (optional)
- Payment information (processed securely by third-party providers)
Account Information
- Username and profile information
- Brand information (for brand accounts)
- Preferences and settings
- Activity and interaction data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Communicate with you about products, services, and promotions
- Monitor and analyze trends and usage
- Detect, investigate, and prevent fraudulent transactions
- Comply with legal obligations
3. Information Sharing
We may share your information in the following circumstances:
With Your Consent
We may share your information when you give us explicit permission to do so.
Service Providers
We may share information with third-party service providers who assist us in operating our platform, such as payment processors, shipping companies, and analytics providers.
Legal Requirements
We may disclose information if required by law or to protect our rights, property, or safety, or that of our users or the public.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We use industry-standard encryption for data transmission and storage, and regularly review our security practices to ensure they meet current standards.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze how you use our platform
- Provide personalized content and advertisements
- Improve our services and user experience
You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our platform.
6. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
We integrate with various third-party services including payment processors, shipping providers, and social media platforms. These services have their own privacy policies and data practices.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent for data processing
To exercise these rights, please contact us at support@labeld.app
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@labeld.app or labeldapp@gmail.com